Shipping Policy

Welcome to WASHGO! We are committed to delivering your orders efficiently and securely. Please review our shipping policy for details on processing times, delivery, and associated terms.

1. Order Processing

  • Orders are processed within 1-3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has been shipped.

  • If there are any delays, we will notify you via email.

2. Shipping Options & Estimated Delivery

We offer the following shipping options based on your location:

  • United States: 5-10 business days

  • Canada: 7-15 business days

  • United Kingdom & Europe: 7-20 business days

  • Australia & New Zealand: 10-20 business days

  • Other International Locations: 12-25 business days

Please note that delivery times are estimates and may be affected by customs clearance, local courier delays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the selected shipping method and destination.

  • Free shipping may be available for select orders and promotions.

4. Tracking Information

  • Once your order has been shipped, a tracking number will be sent to your email.

  • Please allow up to 48 hours for tracking updates to appear.

  • If you do not receive a tracking number within the processing time, contact us at ahmdsidbssf@gmail.com.

5. Incorrect Address & Non-Delivery

  • Please ensure that your shipping address is correct at checkout.

  • We are not responsible for orders lost due to incorrect or incomplete address details.

  • If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

6. Shipping Delays & Lost Packages

  • If your package is delayed beyond the estimated delivery time, please contact our support team.

  • In the rare case of a lost package, we will work with the carrier to resolve the issue.

  • Refunds or replacements for lost packages are subject to our discretion.

7. Customs, Duties & Taxes

  • International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

  • These charges are the responsibility of the customer.

  • We recommend checking with your local customs office for more details before placing an order.

8. Contact Us

If you have any questions about our shipping policy, feel free to reach out to us at ahmdsidbssf@gmail.com.

Thank you for choosing WASHGO! 🚀